Hanz Hellmann

Provide specialized consulting services in Business Process Management/Re-engineering, Business Analysis, and Organizational Development. Conduct comprehensive process assessments and implement optimization strategies resulting in efficiency improvements for clients.

Designed and implemented comprehensive performance management systems for 10 departments, leading to improved strategic goal achievement. Developed a city-wide Business Process Management framework standardizing over 200 core processes.

Achieved significant revenue growth through streamlined operations and improved customer service. Managed a team and implemented inventory management processes.

Reduced customer onboarding time by 60% through process redesign and led a team in implementing process improvements. Developed standardized documentation templates and created a measurement framework for operational metrics.

Led organizational restructuring initiatives and conducted assessments to identify inefficiencies. Implemented change management programs achieving high employee adoption rates for new structures.

Analyzed and redesigned critical business processes, developed requirements documentation for major system implementations, and created detailed process maps to improve operational efficiency.

Conducted time and motion studies to establish performance metrics and analyzed work methods across departments to identify improvement opportunities.

Processed a high volume of daily transactions with exceptional accuracy and implemented a filing system that improved document retrieval time.

Completed a Master's Degree in Business Administration, focusing on advanced business management principles and practices.

Achieved a Higher Diploma in Business Administration, enhancing knowledge in business operations and management.

Earned a National Diploma in Organisation and Work Study, focusing on organizational efficiency and work process improvement.