Open to opportunities

Grace Dyer

@gracedyer

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Outcomes-oriented UX Researcher with 5+ years of experience

United States

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What I'm looking for

Seeking a role that leverages my UX research expertise to drive product strategy and growth, with a focus on collaboration, innovation, and user-centered design.

As a seasoned UX Researcher with a background in Product Management, I leverage user-centered research strategies, A/B testing, and data-driven insights to create impactful, intuitive products. With a proven ability to conduct comprehensive UX research, I enhance usability, drive product strategy, and increase user satisfaction.

My expertise lies in synthesizing qualitative and quantitative data, conducting in-depth studies, and collaborating with cross-functional teams to deliver seamless user experiences. I'm passionate about driving growth through research-driven methodologies and continuous user feedback.

With experience in leading UX research and usability testing efforts, I've successfully increased sign-up conversions, activation, and organic traffic. I'm well-versed in A/B testing, user journey mapping, and wireframing, and have established best practices for cross-functional teams.

Experience

Work history, roles, and key accomplishments

UX Research Lead

Zapier

Jan 2022 - Dec 2022 (11 months)

Led UX research and usability testing efforts for a 12-person cross-functional team, employing unmoderated user testing, click/impression tracking, and A/B testing to enhance user journeys.

UX Research Usability Testing A B Testing User Journeys

Product Manager

The Zebra

Jan 2019 - Apr 2021 (2 years 3 months)

Spearheaded UX research initiatives using heatmaps, Jobs-to-be-Done (JTBD) analysis, and user journey mapping to optimize homepage/landing page experience.

UX Research JTBD User Journey Mapping