Bowsandts Home

I am an analytical and detail-oriented professional with a first-class degree in Business Management. Currently, I am pursuing a Level 5 CMI Diploma in Management and Leadership, which is expected to be completed in 2025. My background includes managing client accounts and leading implementation projects, where I have demonstrated my ability to support financial administration effectively.

In my current role as a Customer Success Manager at Thomson Screening, I manage 10–15 client accounts across the UK and Europe, achieving a renewal rate of over 90%. I oversee onboarding and implementation processes while ensuring accurate financial records through CRM tools. My previous experience as a Real-Time Passenger Information Officer at Transport for London honed my skills in communication and data accuracy under pressure, managing social media accounts with over 1 million followers.