Bonny Blair
@bonnyblair
IT Support Specialist at Kenya Ports Authority who supported SAP ERP Client, KWATOS, and CIYOS TOS.
KenyaWhat I'm looking for
At Kenya Ports Authority (KPA), Internal Container Depot (ICD), I provided day-to-day technical assistance to end users, troubleshooting hardware, software, and connectivity issues.
I installed and configured desktop operating systems, applications, Microsoft Office, and device drivers. I also installed and configured SAP ERP Client and supported KWATOS and CIYOS TOS.
I configured and troubleshot Outlook, printers, and internet connectivity, and provided basic network support, including assistance with IP phone installation and configuration. For an academic project at Zetech University, I developed a website and tested and refined it against its requirements.
Experience
Work history, roles, and key accomplishments
ICT Support Intern
Kenya Ports Authority
Provided day-to-day technical assistance to end users, troubleshooting hardware, software, and connectivity issues. Installed and configured operating systems, software applications, and enterprise systems including SAP ERP Client, KWATOS, and CIYOS TOS.
Education
Degrees, certifications, and relevant coursework
Zetech University
Diploma, Computer Science
2022 -
Pursuing a Diploma in Computer Science, with an expected completion in 2026.
Kisumu Boys High School
Kenya Certificate of Secondary Education, General Studies
2018 - 2021
Completed Kenya Certificate of Secondary Education (KCSE).
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
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