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Sisekelo Zondi

@sisekelozondi

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Experienced Human Resources professional with a focus on recruitment.

South Africa

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and impactful HR practices.

I am a dedicated Human Resources professional with extensive experience in recruitment and administration, currently serving as a Senior Human Resources Assistant at the United Nations High Commissioner for Refugees. My role involves managing the recruitment process, advising staff on their entitlements, and maintaining personnel records, ensuring compliance with UN regulations.

Throughout my career, I have held various positions that have honed my skills in administration and human resources. From my early days as a Customer Service Consultant at Nedbank to my current role, I have developed a strong foundation in managing personnel-related matters, conducting interviews, and facilitating communication between staff and management. My commitment to enhancing organizational efficiency and employee satisfaction drives my work.

I am passionate about contributing to a positive workplace culture and supporting colleagues in achieving their professional goals. I believe in the importance of continuous learning and development, which is reflected in my ongoing studies in International Relations. I am eager to leverage my skills and experiences to make a meaningful impact in a dynamic organization.

Experience

Work history, roles, and key accomplishments

Current

Snr. Human Resources Assistant

Current

United Nations High Commissioner for Refugees

Dec 2021 - Present (3 years 9 months)

Assisted in the full recruitment lifecycle, including conducting interviews and processing staff contracts, entitlements, and benefits according to UN/UNHCR HR procedures. Provided guidance to staff on rights and obligations, maintained comprehensive personnel records, and managed HR-related correspondence and claims.

HR Management Recruitment Interviewing Contract Management Employee Relations HRIS

Snr. Administration Assistant

United Nations High Commissioner for Refugees

Jan 2020 - Nov 2021 (1 year 10 months)

Administered staff entitlements, contracts, and personnel records, while managing staff movements, attendance, and visa requirements. Drafted confidential correspondence, arranged high-level meetings, and facilitated official missions, contributing to protection activities and durable solutions for persons of concern.

Administrative Support Records Management Database Management Stakeholder Engagement Protection Counselling Data Collection

HR / Administrative Assistant

The Hampshire Hotel

Jan 2016 - Dec 2019 (3 years 11 months)

Coordinated and prepared various documents, reports, and presentations for hotel management, while conducting research on service standards to inform decision-making. Provided comprehensive administrative support, managed correspondence, and organized meetings, including minute-taking and follow-up on action items.

Administrative Support Document Management Research Minute Taking Team Coordination

Assistant Buyer (Menswear)

Edcon, Edgars

Dec 2010 - Dec 2015 (5 years)

Assisted the purchasing department in menswear, conducting detailed weekly business performance analysis and negotiating prices, products, and delivery deadlines with suppliers. Coordinated range plans and built seasonal assortments, compiling essential information on trends for the planning team.

Purchasing Inventory Management Trend Analysis Data Analysis

Finance / Accounting Clerk

The Presidency

Mar 2010 - Dec 2010 (9 months)

Responsible for compiling, sorting, and capturing journal entries and invoices using the BAS system, and performing account reconciliations. Provided essential administrative and accounting support to the finance unit, including liaising with customers and suppliers regarding invoice payments.

Accounting Invoicing Account Reconciliation Administrative Support Customer Service

Customer Service Consultant

Nedbank

Jun 2008 - Oct 2009 (1 year 4 months)

Responded to customer inquiries regarding accounts and evaluated potential fraud indicators, reviewing transactions flagged as suspicious. Consulted with potential customers on banking services and products, while maintaining ongoing communication with internal stakeholders and handling inbound calls.

Customer Service Fraud Detection Transaction Monitoring Consultation Communication Data Security Financial Products

Sales and Marketing Consultant

Telkom

Jan 2006 - Jun 2008 (2 years 5 months)

Consulted with customers on various products and promotions, actively marketing Telkom's offerings. Prepared sales reports and analyses, handled ad-hoc queries from investors, and assisted portfolio managers in preparing marketing presentations.

Sales Marketing Sales Reporting Market Analysis

Education

Degrees, certifications, and relevant coursework

University of South Africa

Bachelor of Arts, International Relations

Currently pursuing a Bachelor of Arts in International Relations. This program focuses on understanding global political, economic, and social dynamics.

University of Minnesota

Certificate, Human Resources

Completed a Certificate in Preparing to Manage Human Resources in 2022. This program provided foundational knowledge in key human resource management principles and practices.