Open to opportunities

Bogi Sagar

@bogisagar

Message

Bookkeeping and billing coordinator focused on zero-discrepancy accuracy and reporting.

India

Message

What I'm looking for

I’m looking for a full-time back-office role where I can own billing accuracy and reporting, maintain reliable follow-ups, and improve processes. I’m available Monday–Friday on US Pacific hours and value clear documentation and discretion.

I’m a bookkeeping and billing coordinator with a B.Com (Honours) in Accounting & Finance, focused on precise records and reliable follow-through. In a full internal billing audit, I coordinated accounts across patients, providers, and insurers and delivered zero flagged discrepancies.

In client account coordination, I tracked cases end-to-end across phone, WhatsApp, and email, maintaining a 95%+ on-time follow-up rate. I also rewrote communication guidance to reduce repeat billing queries by 15% month over month, and I built standardized handoff reporting that cut cross-shift errors by 15%.

I bring strong administrative leadership too—running a multi-day campus festival on an approved budget with zero overruns, and organizing a 10+ team tournament with on-schedule kickoffs and zero logistical conflicts. I’m fluent in English, Hindi, Bengali, and Nepali, and I work with discretion, quality assurance, and confidential handling as default.

Experience

Work history, roles, and key accomplishments

Back Office Executive

Credible Medical Assistance

Dec 2025 - Jun 2026 (6 months)

Coordinated client billing and case-log records across patients, providers, and insurers, completing monthly audits with zero flagged discrepancies. Managed end-to-end follow-ups via phone, WhatsApp, and email (95%+ on-time) and reduced repeat billing queries by 15% by rewriting client communication scripts.

Billing Management Reporting Google Sheets Google Workspace Client Communication Follow up Process Standardization

Customer Service Associate

IndoThai Company Pvt. Ltd.

Apr 2025 - Oct 2025 (6 months)

Handled 200+ customer interactions per day in airport ground operations, coordinating with airline, ground handling, and security teams. Built a standardized daily handoff report adopted company-wide, cutting cross-shift errors by 15%, and resolved priority issues before escalation with zero complaints reaching management.

Customer Service Reporting Process Standardization

Tournament Organiser

Independent Football Tournament

Jan 2024 - Present (2 years 7 months)

Organized an independent football tournament featuring 10+ teams, ensuring on-schedule kickoffs and minimal logistical conflicts. Independently secured sponsors and negotiated vendor and budget terms.

Vendor Management

Administration & Finance Lead

University of Calcutta

Jan 2024 - Present (2 years 7 months)

Led administration and finance for the University of Calcutta annual cultural festival, delivering a multi-day event within the approved budget. Negotiated vendor contracts and tracked expenses across the organizing committee to achieve zero budget overruns.

Reporting