Looking for a job

Bliss Ronald Baidoo

@blissronaldbaidoo

SOC / NOC Analyst at Universal Merchant Bank monitoring security alerts and developing Python tools for network visibility.

Ghana

Message

What I'm looking for

I'm ready to enforce security policy, harden infrastructure, and work with IT and development teams to protect a multi-entity organization.

At Universal Merchant Bank (UMB), I monitor and triage security alerts across enterprise systems using Sentinel One EDR and Microsoft Defender for Endpoint. I also investigate endpoints and carry out remediation workflows.

I developed a Python-based network monitoring tool to assess server availability, connectivity, and exposed ports. I also developed an automated email security analysis sandbox to check email authenticity and assess URLs, IP addresses, and indicators of compromise.

In my Enterprise Identity & Access Management Lab, I integrated Active Directory Domain Services with Microsoft Entra ID, Intune, and SCCM co-management. I configured device compliance policies and investigated an authentication failure involving TLS/SSL inspection.

Experience

Work history, roles, and key accomplishments

Current

SOC / NOC Analyst

Current

Universal Merchant Bank (UMB)

Dec 2025 - Present (10 months)

Monitor and triage 50-100 security alerts daily across enterprise systems using SentinelOne EDR and Microsoft Defender for Endpoint. Conduct real-time network monitoring and lead incident response activities across the bank's infrastructure covering 500-1,000 endpoints.

SentinelOne Microsoft Defender For Endpoint Network Monitoring Incident Response Python Threat Intelligence Virus Total Urlscan AbuseIPDB

IT Intern

MUG

Jun 2024 - Sep 2024 (3 months)

Provided first-line technical support, resolving hardware, software, and network issues. Delivered hands-on assistance for team-based IT projects and supported the IT department in managing technology rollouts and system maintenance.

Technical Support Troubleshooting IT Projects System Maintenance

Customer Support

UMB Bank

Jun 2024 - Jul 2024 (1 month)

Championed a customer-first culture within the support team, contributing to higher overall satisfaction levels and improved client retention rates. Resolved complex customer inquiries promptly and effectively, reducing wait times and enhancing service quality.

Customer Support Customer Satisfaction Problem Solving Communication Skills