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@gloriaemefabuaba
I am an entry-level system administrator specializing in IT support and cybersecurity.
GhanaI am an entry-level system administrator with practical experience supporting IT infrastructure in banking environments. I hold a Certification in Cybersecurity and Ethical Hacking (Edureka, 2025), a BSc. in Information Technology (KNUST IDL, 2024) and a Diploma in Information Technology (KNUST IDL, 2022).
I reduced branch downtime by 30% through first-line troubleshooting, executed daily system backups and audit documentation, trained staff on new devices, and supported hardware, network and helpdesk functions while transitioning from banking operations into a full-time tech role.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
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Work history, roles, and key accomplishments
Accurate Giant Co-operative for Development Society
Dec 2023 - Present (1 year 11 months)
Provided first-line troubleshooting for branch computers, printers, and routers, reducing downtime by 30%. Executed daily system backups, prepared IT audit documentation, trained staff on new devices, and maintained hardware inventory.
Utrak Savings and Loans Ltd.
Oct 2020 - Mar 2021 (5 months)
Supported account opening and KYC compliance, escalated software input errors, and provided front-line customer support and backend adjustments using core banking software.
Utrak Savings and Loans Ltd.
Apr 2020 - Sep 2020 (5 months)
Handled cash transactions, supported data entry systems, and assisted in maintaining and troubleshooting basic IT systems under supervision.
Degrees, certifications, and relevant coursework
EDCertification in Cybersecurity and Ethical Hacking, Cybersecurity and Ethical Hacking
Completed a Certification in Cybersecurity and Ethical Hacking through Edureka in 2025.
KIBachelor of Science, Information Technology
Bachelor of Science in Information Technology awarded by KNUST IDL in 2024.
KIDiploma in Information Technology, Information Technology
Diploma in Information Technology completed through KNUST IDL in 2022.
Software and tools used professionally
GhanaYou can contact Gloria Emefa and 90k+ other talented remote workers on Himalayas.
Message Gloria Emefa
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