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Blessing Ncube

@blessingncube

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Senior administrative assistant with extensive experience in office management.

South Africa

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What I'm looking for

I am looking for a role that values efficiency and offers opportunities for growth.

I am a senior administrative assistant with over six years of experience in managing office operations and supporting executives. My career has been marked by my ability to streamline processes and enhance productivity, ensuring that all administrative tasks are handled efficiently. I have successfully managed busy schedules for multiple lawyers, demonstrating my organizational skills and attention to detail.

Throughout my career, I have developed excellent communication skills, serving as the main point of contact for stakeholders at all levels. My experience includes managing appointments, compiling reports, and maintaining filing systems. I also have entrepreneurial experience, having started my own perfume business, where I expanded my customer base significantly. I am passionate about providing exceptional administrative support and am eager to contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

Current

Office Administrator

Current

Machaka NC Incorporated

May 2020 - Present (5 years 1 month)

Managed administration and reception for five lawyers, including scheduling and recording meeting minutes. Compiled reports and documents for litigation, archived and ordered files from the document warehouse, and updated files on the filing system.

Document Management

Entrepreneur

Operating Own Business

Sep 2017 - Present (7 years 9 months)

Successfully started and managed a perfume business, expanding the customer base from 10 to 100 clients. Ensured consistent delivery of high-quality products and organized regular inventory counts twice a week.

Customer Acquisition Inventory Management Delivery Business Development

Accounting Assistant

Hifi Cooperation

May 2017 - Present (8 years 1 month)

Reconciled all bank and general ledger accounts for over 50 clients, ensuring accurate balances and histories. Managed in-house banking issues by coordinating with relevant business units and handled conflicts and disputes arising from sales or customer service.

Account Reconciliation General Ledger Banking Operations Conflict Resolution Customer Service

Office Administrator

Rochester Home Furniture

Nov 2015 - Present (9 years 7 months)

Reconciled daily cash deposits for 25 stores and introduced a greeting protocol for walk-in customers, which improved service ratings. Captured data entries from bank statements onto the FRS system and reported irregularities to the Account Manager.

Data Entry Administrative Support

Day Care Manager

Lady Bird Corner

Jan 2014 - Present (11 years 5 months)

Managed and maintained a daycare center with over 60 children, ensuring compliance with childcare practices and regulations. Monitored staff performance, provided training, and guided children's social development through a balanced approach.

Daycare Management Curriculum Development

Education

Degrees, certifications, and relevant coursework

Johnson & Johnson

Certificate, Science of Senses

Obtained a Band 6.0 Certificate in Science of Senses from Johnson & Johnson. This certification demonstrates a foundational understanding of sensory science principles.

American Academy

Certificate, CPR & First Aid

Acquired a CPR & First Aid Certificate from the American Academy. This certification equipped me with essential life-saving skills and emergency response techniques.

Johnson & Johnson

Advanced Certificate, Science of Senses

Completed an Advanced Certificate in Science of Senses from Johnson & Johnson. This advanced study deepened my knowledge and expertise in the field of sensory science.