At Huawei, I investigate operational performance across telecom projects, using ticket data, service records, and root cause analysis to identify process failures. In my current MTN Enterprise Project role, I improved reporting accuracy by 25% by validating and redesigning performance data review steps.
On Huawei’s IHS and Glo projects, I analyzed operational gaps, standardized reporting workflows, and strengthened data-quality controls. This work contributed to improved network performance and stability, faster reporting, and fewer process errors.
