At ProjectFini, I answer customer calls and inquiries across phone, email, and other channels. I research and resolve concerns, escalate complex issues to the right departments, and maintain accurate interaction records.
As an Architect at Amarch Consultants, I worked with clients to understand requirements, explain technical information, and respond to feedback. I also worked as an Independent Dispatcher at Truckloader Logistics Services LLC, coordinating deliveries and resolving service issues.
