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Blessing Augustine

@blessingaugustine

Sales Development Representative with phone-based customer engagement experience and a focus on prospect qualification and appointment setting.

Nigeria

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What I'm looking for

I’m seeking a fully remote, full-time role focused on sales development and prospect engagement. I’m available immediately.

At Prilaxcommunications LTD, I responded to sales enquiries by phone, identified customer needs, and explained products and services to support informed decisions.

At Ovivah Supermart, I built customer relationships through needs-based conversations and responsive service. I’m developing my B2B sales development skills, including outbound prospecting, lead qualification, and CRM workflows.

Experience

Work history, roles, and key accomplishments

Sales Representative

Ovivah Supermart

Apr 2022 - Jan 2025 (2 years 9 months)

Built positive customer relationships through active listening, clear communication and responsive service. Engaged customers to understand their needs, answer questions and provide relevant product information.

Customer Relationship Management Active Listening Communication Skills Needs Assessment Rapport Building Adaptability

Sales Development Representative

Prilaxcommunications LTD

Jan 2019 - Dec 2020 (1 year 11 months)

Responded to sales-related customer enquiries by phone, providing clear and professional assistance. Listened to customer questions, identified needs and shared relevant information to support informed decisions.

Customer Engagement Needs Identification Phone Communication Rapport Building Active Listening Adaptability

Sales Support

Prilaxcommunications LTD

Jan 2019 - Jan 2020 (1 year)

Conducted phone-based conversations requiring confidence, active listening, adaptability, and consistent verbal engagement. Established rapport quickly and adapted conversational approaches to individual responses and communication styles. Maintained engagement throughout conversations while communicating clearly and professionally. Developed transferable skills in verbal communication, rapport bu