Open to opportunities

Blessing Achimugu

@blessingachimugu

Message

Experienced administrative and customer service professional passionate about data analysis.

United Kingdom

Message

What I'm looking for

I am looking for a junior-level role where I can apply my skills in data analysis and customer service while contributing to a collaborative team environment.

I am an experienced administrative and customer service professional with a passion for data analysis. My journey has equipped me with a diverse skill set, including data analysis, data visualization, and proficiency in tools like SQL, Tableau, and Python. I thrive in team environments and am committed to maintaining high work ethics, ensuring that I contribute positively to any organization I am part of.

In my current role as an Account Executive at Aequitas Global, I conduct in-depth research and manage various administrative tasks, including scheduling meetings and writing reports. My previous experience as an Executive Assistant at The Albino Foundation allowed me to hone my organizational skills, where I effectively managed the CEO's schedule and coordinated travel arrangements. I have also worked as a Customer Service Officer at Sterling Bank, where I successfully maintained customer satisfaction and handled inquiries with professionalism.

Experience

Work history, roles, and key accomplishments

Current

Account Executive

Current

Aequitas Global

Jan 2022 - Present (3 years 6 months)

Conducted in-depth research and scheduled meetings for various clients. Wrote comprehensive reports and meticulously stored files, ensuring confidentiality of vital information.

Report Writing File Management Scheduling Confidentiality Data Analysis

Executive Assistant / Administrative Officer

The Albino Foundation (TAF)

Nov 2020 - Nov 2022 (2 years)

Managed the CEO's schedule, including appointments and travel itineraries, and accurately captured meeting minutes while maintaining confidentiality. Acted as the primary point of contact between staff, visitors, and the CEO, representing him professionally in his absence.

Executive Support Scheduling Travel Coordination Meeting Minutes Confidentiality Administrative Support Communication

Customer Service Officer

Sterling Bank

Jan 2018 - Oct 2020 (2 years 9 months)

Successfully cross-sold bank products and services by addressing customer inquiries and informing them of promotions, achieving an 80% customer satisfaction rate. Handled customer complaints, provided solutions, and maintained 100% customer confidence by adhering to bank operations and security procedures.

Customer Service Cross Selling Banking Operations Confidentiality Customer Satisfaction Record keeping

Education

Degrees, certifications, and relevant coursework

Kogi State University

BSc. Economics, Economics

Grade: Second Class Lower Division

Studied Economics at Kogi State University, earning a Second Class Lower Division. The curriculum covered economic principles and their applications.

Command Secondary School

Senior Secondary School Certificate, General Studies

Completed secondary education at Command Secondary School, obtaining the Senior Secondary School Certificate. This foundational education prepared for higher studies.

Jupita Academy

Certificate, Data Analysis

Completed a program in Data Analysis at Jupita Academy. This included training in various data analysis techniques and tools.

Throne Management and Business Institute

Certificate in Customer Relationship Management (CRM), Customer Relationship Management

Obtained a Certificate in Customer Relationship Management from Throne Management and Business Institute. The program focused on strategies and practices for effective customer relations.

Nigerian Institute of Management (NIM)

Certificate of Proficiency in Management, Management

Earned a Certificate of Proficiency in Management from the Nigerian Institute of Management. This certification enhanced understanding of management principles and practices.