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Blasnilo Rua Agudelo

@blasniloruaagudelo

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Deal Desk Analyst at Kaseya who structured SaaS deals from $35K to $1M ARR across the Americas, EMEA and APAC.

Colombia

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At Kaseya, I reviewed and approved SaaS quotes, orders and contracts in Salesforce CPQ, structuring non-standard deals from $35K to $1M ARR across the Americas, EMEA and APAC. I worked with Sales, Finance and Legal on pricing, terms, renewals and expansions, and partnered with Billing to resolve invoice discrepancies.

At CaseBridge Intake Services S.A.S., I run a 26-person operation serving 10 U.S. law firms, managing a ~$70K monthly budget and service agreements. Earlier, at Diaz Law, I handled personal injury intake and prepared demand packages; at VRWorks Inc, I tested web and VR applications and documented bugs.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

CaseBridge Intake Services S.A.S.

Feb 2026 - Present (9 months)

Run operations for a referral agency serving 10 personal injury law firms in Florida, managing a ~$70K monthly operating budget. Negotiate service agreements, own reporting, contract terms, intercompany invoicing, payroll, budgeting, and cash-flow tracking.

Operations Management Budgeting Contract Negotiation Payroll Cash Flow Management Reporting Intercompany Accounting and Invoicing Team Leadership Hiring Onboarding

Deal Desk Analyst

Kaseya

May 2025 - Feb 2026 (9 months)

Reviewed and approved ~70 SaaS quotes, orders, and contracts per day in Salesforce CPQ, from standard reviews to complex deals requiring up to 2 hours, within a 15–30 minute response SLA across the Americas, EMEA, and APAC. Structured non-standard deals from $35K to $1M ARR, aligning Sales, Finance, and Legal.

Salesforce CPQ Quote to Cash Deal Structuring Contract Review Pricing Governance Renewals Co Terms Ramp Upselling Cross Selling High Water Mark Validation NetSuite Zuora Billing Escalation Management

Intake Specialist & Case Coordinator

Diaz Law

Feb 2024 - Apr 2025 (1 year 2 months)

Handled ~15 new personal injury cases per day in English and Spanish, opening claims, sending letters of representation, and collecting client records and police reports. As Case Coordinator, assembled client documentation and medical treatment costs to prepare demand packages for attorneys.

Case Management Client intake Documentation Bilingual English Spanish Legal Support Demand Preparation

QA Tester (Freelance)

VRWorks Inc

May 2017 - Nov 2024 (7 years 6 months)

Tested web and VR applications on a CakePHP-based platform, writing test cases, running regression testing before releases, and documenting bugs in GitHub and Asana.