Blanca Agraz
@blancaagraz
Lead Certified Medical Assistant specializing in medical operations, team leadership, and patient-first appointment coordination.
What I'm looking for
I’m a Lead Certified Medical Assistant with a strong track record in medical operations, patient flow, and team leadership. I keep fast-paced clinics running smoothly by managing day-to-day responsibilities, training new staff, and ensuring consistent, welcoming patient experiences.
I’m also highly focused on accuracy and readiness: I verify eligibility and insurance coverage, collect required co-payments, schedule and coordinate referrals, and support smooth appointment check-in/out. On the clinical side, I perform patient exams and procedures—including injections and immunizations, venipuncture/phlebotomy, and triage support—while maintaining clean, organized exam and procedure areas and accurate documentation using EMR systems.
Experience
Work history, roles, and key accomplishments
Lead Certified Medical Assistant
Bryce Beseth, MD
Apr 2021 - Present (5 years 2 months)
Led daily medical assistant operations, coordinating with physicians, nursing staff, and technicians while handling appointment workflows. Verified insurance coverage and collected co-pays, administered injections and immunizations, assisted with patient exams, and maintained medical records.
Lead Medical Assistant & Referrals
Vista Medical Group
Jul 2019 - Apr 2021 (1 year 9 months)
Supervised daily operations of medical assistants and clinical staff, managing phone operations, patient scheduling, and referrals. Verified patient eligibility/benefits for HMO and PPO workflows and supported services including phlebotomy, drug screenings, and DMV physicals.
Office Manager & Senior MA
Perinatal Medical Group Inc.
Mar 2007 - Jun 2019 (12 years 3 months)
Managed office operations and supervised a team of 10 medical assistants for five years, training new staff on EMR systems and clinic protocols. Supported patient care by performing triage calls, conducting venipuncture, assisting with ultrasounds and amniocentesis, and performing amniotic fluid index checks and non-stress tests.
Clinic Surgery Scheduler (Certified)
Women's Medical Group of Upland
Jan 2002 - Nov 2007 (5 years 10 months)
Coordinated surgery scheduling and pre-certifications by verifying inpatient eligibility and benefits for HMO and PPO pathways. Prepared procedure trays and instruments, assisted with gynecologic procedures, and supported IUD insertion/removal and amniocentesis.
Certified Medical Assistant
California Medical Clinic
Jun 1994 - Jan 2002 (7 years 7 months)
Provided clinical and front-office support including immunizations, minor procedures, and patient exam assistance while managing PACT and CHDP billing. Handled ICD-9/CPT coding, answered phones, scheduled appointments, and supported inventory and supply replenishment.
Education
Degrees, certifications, and relevant coursework
Montclair 2
ROP Medical Assistant, Medical Assisting
Completed an ROP program in Medical Assistant training in 1996.
Chaffey High School
High School Diploma, General Education
Earned a High School Diploma from Chaffey High School in 1994.
Availability
Location
Authorized to work in
Job categories
Skills
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