Open to opportunities

Abriana Forbes

@abrianaforbes

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Dedicated office manager with extensive experience in healthcare administration.

United States

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What I'm looking for

I am seeking a role that allows me to leverage my healthcare management skills while contributing to a patient-centered environment.

I am an experienced office manager currently working at John Lee OBGYN, where I lead a team of 17 medical assistants and receptionists. My role involves scheduling surgeries, managing inventory, and ensuring the smooth operation of daily clinic activities. I take pride in implementing strategies that enhance patient satisfaction and improve staff morale.

Previously, I worked as a medical assistant and receptionist at Vitainfuse Therapy and Vitamedx Urgent Care, where I honed my skills in patient care and front office management. My background includes performing various medical procedures, managing patient records, and ensuring compliance with healthcare regulations. I am passionate about providing high-quality patient care and supporting my team in delivering exceptional service.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

John Lee OBGYN, Min H. Kim's Internal Medicine

Nov 2022 - Present (2 years 9 months)

Managed a team of 17 medical assistants and medical receptionists, overseeing hiring, training, leadership, and support. Organized and managed daily clinic operations, including staff scheduling and workflow efficiency.

Medical Scheduling Inventory Management Immunizations

Medical Assistant/Medical Receptionist

Vitainfuse Therapy and Vitamedx Urgent Care

Oct 2021 - Nov 2022 (1 year 1 month)

Performed IV slow push, phlebotomy, and administered various immunizations and injections. Managed front office operations, including scheduling appointments, billing, and maintaining medical records.

IV Therapy Phlebotomy Immunizations COVID 19 Testing Medical Records Billing

Medical Assistant/Medical Receptionist

Comprehensive Neurology Specialists

Jan 2021 - Oct 2021 (9 months)

Arranged home health, hospice, and physical therapy requisitions and referrals, and secured daily pre-authorizations. Supervised clinical operations for an average of 60 patients daily, both in-person and via telehealth.

Referral Management Clinical Operations Telehealth Medical Coding Triage

Education

Degrees, certifications, and relevant coursework

Gwinnett Technical College

AS, Cardiac Sonography

2023 -

Currently pursuing an Associate of Science degree in Cardiac Sonography. The program focuses on developing expertise in cardiac imaging and diagnostic procedures.