Bismark Akyen
@bismarkakyen
Detail-oriented IT graduate with experience in technical support and sales.
What I'm looking for
I am a highly motivated IT graduate with hands-on experience in both technical fieldwork and sales support. My education at Ghana Communication Technology University has equipped me with a solid foundation in information technology, and I am certified in Data Analytics and Cybersecurity Awareness. I thrive in environments that challenge my problem-solving skills and allow me to contribute to technology-driven solutions.
In my current role as Sales Support in the B2B Department at AT Ghana, I provide essential administrative and operational support to the sales team. My responsibilities include assisting with order processing, addressing customer inquiries, and coordinating with clients to ensure timely delivery of services. Previously, I worked as an IT Technician at Siscotech, where I installed and configured security systems, collaborated with clients to understand their needs, and maintained equipment for optimal performance.
Experience
Work history, roles, and key accomplishments
Sales Support - B2B Department
AT Ghana
Jan 2024 - Present (1 year 6 months)
Provided administrative and operational support to the B2B sales team, assisting with order processing, customer inquiries, and data reporting. Coordinated with clients and internal departments to ensure timely delivery of services.
IT Technician / Installation Support
Siscotech
Jan 2022 - Present (3 years 6 months)
Installed and configured CCTV systems, security alarms, and automated gates, and assisted with electrical wiring and technical troubleshooting. Collaborated with clients to understand security needs and provided custom solutions, maintaining and servicing equipment for long-term performance.
Education
Degrees, certifications, and relevant coursework
Ghana Communication Technology University
Bachelor’s Degree, Information Technology
Completed a comprehensive curriculum in Information Technology, gaining expertise in various technical domains. Graduated in 2024, demonstrating a strong foundation in IT principles and applications.
Adiembra Senior High School
High School Diploma, General Studies
Completed secondary education at Adiembra Senior High School, graduating in 2018. Developed foundational academic skills and prepared for higher education.
Availability
Location
Authorized to work in
Job categories
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