Bismark AkyenBA
Open to opportunities

Bismark Akyen

@bismarkakyen

Detail-oriented IT graduate with experience in technical support and sales.

Ghana
Message

What I'm looking for

I am looking for a role that offers growth opportunities and allows me to leverage my technical skills in a collaborative environment.

I am a highly motivated IT graduate with hands-on experience in both technical fieldwork and sales support. My education at Ghana Communication Technology University has equipped me with a solid foundation in information technology, and I am certified in Data Analytics and Cybersecurity Awareness. I thrive in environments that challenge my problem-solving skills and allow me to contribute to technology-driven solutions.

In my current role as Sales Support in the B2B Department at AT Ghana, I provide essential administrative and operational support to the sales team. My responsibilities include assisting with order processing, addressing customer inquiries, and coordinating with clients to ensure timely delivery of services. Previously, I worked as an IT Technician at Siscotech, where I installed and configured security systems, collaborated with clients to understand their needs, and maintained equipment for optimal performance.

Experience

Work history, roles, and key accomplishments

AG
Current

Sales Support - B2B Department

AT Ghana

Jan 2024 - Present (1 year 6 months)

Provided administrative and operational support to the B2B sales team, assisting with order processing, customer inquiries, and data reporting. Coordinated with clients and internal departments to ensure timely delivery of services.

SI

IT Technician / Installation Support

Siscotech

Jan 2022 - Present (3 years 6 months)

Installed and configured CCTV systems, security alarms, and automated gates, and assisted with electrical wiring and technical troubleshooting. Collaborated with clients to understand security needs and provided custom solutions, maintaining and servicing equipment for long-term performance.

Education

Degrees, certifications, and relevant coursework

GU

Ghana Communication Technology University

Bachelor’s Degree, Information Technology

Completed a comprehensive curriculum in Information Technology, gaining expertise in various technical domains. Graduated in 2024, demonstrating a strong foundation in IT principles and applications.

AS

Adiembra Senior High School

High School Diploma, General Studies

Completed secondary education at Adiembra Senior High School, graduating in 2018. Developed foundational academic skills and prepared for higher education.

Tech stack

Software and tools used professionally

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