At Web Surfer Ltd, I helped customers understand their internet needs, recommended suitable packages, and handled service inquiries and complaints. I also maintained customer records and supported service coordination and sales activities.
As a Digital Literacy Volunteer with Local Community Initiative, I organize and teach weekly workshops for school students and youth. I provide hands-on training in MS Office, safe internet browsing, and email use.
At Academia International College, I collaborated on a web-based Library Management System using HTML, CSS, JavaScript, and PHP. I developed and integrated front-end and back-end components and gained practical experience in data handling, testing, and debugging.

