aashish maharjan
@aashishmaharjan2
I am an experienced IT professional specializing in web development, IT support, and customer-focused SaaS solutions.
What I'm looking for
I am a motivated IT professional with a BSc (Hons) Computing and hands-on experience in web development, IT support, customer service, and data management. I design and maintain responsive websites, troubleshoot hardware and software, configure networks, and lead client and internal training that improves issue resolution and usability.
I have optimized web performance, assisted in data import/export operations using Excel, and supported clients remotely while maintaining a high issue-resolution rate. I bring a customer-first mindset and am eager to contribute to SaaS and cloud-focused teams, focusing on user onboarding, data visualization, and product adoption.
Experience
Work history, roles, and key accomplishments
Web Developer
FeatherWebs Pvt. Ltd.
Jan 2022 - Present (3 years 7 months)
Designed, developed, and maintained responsive client websites, optimized web performance, resolved bugs, and delivered client training and documentation to improve adoption and usability.
IT Support Technician
Star Hospital
Jan 2023 - Jan 2025 (2 years)
Provided hardware and software support to hospital staff, managed local networks and data backups, performed upgrades and routine maintenance, and trained non-technical users to ensure uninterrupted IT services.
Customer Service Representative
FitLife Pvt. Ltd.
Jan 2015 - Jan 2017 (2 years)
Delivered high-quality customer service in a fast-paced environment, resolved client issues and escalated technical concerns, maintained communication logs, and developed strong client relationships.
Education
Degrees, certifications, and relevant coursework
IIMS College
Bachelor of Science (Honours), Computing
2018 - 2022
Completed a Bachelor of Science (Honours) in Computing at IIMS College, Kathmandu, from 2018 to 2022.
Campion Academy
Higher Secondary (10+2), Management
2015 - 2017
Completed 10+2 (Management) at Campion Academy, Kathmandu, from 2015 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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