Bipul Pal
@bipulpal
Adaptable entry-level professional skilled in Adobe tools, customer service, and data entry.
What I'm looking for
I am an adaptable, eager-to-learn professional with hands-on experience in customer service, data entry, and freelance graphic work using Adobe Illustrator and Photoshop. I have completed training and certificate courses in AI essentials, digital marketing fundamentals, and related tools, and I apply strong communication and organizational abilities to support team success.
I've worked as a Customer Service Executive (WFH) and a Data Entry Operator, managed customer updates and online recharges, and completed self-driven projects and freelancing using design tools. I am pursuing my graduation and continually upskilling to contribute value and grow in a dynamic workplace.
Experience
Work history, roles, and key accomplishments
Data Entry Operator
Bisweswar Cable Network
Dec 2023 - May 2025 (1 year 5 months)
Performed data entry tasks and managed customer records, ensuring accuracy and timely updates for network subscription and billing information.
Customer Service Executive
Startek
Dec 2023 - May 2025 (1 year 5 months)
Handled customer updates and online recharge processes for the Shopsy process, maintained cash transactions and resolved customer queries to support operations.
Education
Degrees, certifications, and relevant coursework
Netaji Subhas Open University
Bachelor's Degree, English (Honours)
2022 -
Activities and societies: Online browsing, MS Office, basic AI usage
Pursuing undergraduate studies (English) at Netaji Subhas Open University from December 2022 with expected completion in December 2025.
Anudip Foundation
Certificate, Customer Service / IT Skills
2025 - 2025
Completed short course(s) at Anudip Foundation between March 2025 and June 2025 focused on customer service and related skills.
Masat Youth Computer Training Centre
Certificate, Computer Training
2023 - 2023
Completed CITA computer training at Masat Youth Computer Training Centre from January 2023 to June 2023.
Aakash Institute
Coursework, Entrance Examination Preparation
2021 - 2022
Activities and societies: NEET preparation
Prepared for medical entrance examination (NEET) through coaching at Aakash Institute from June 2021 to June 2022.
Masat Aptap Mitra High School (H.S)
Higher Secondary Certificate, Science
2017 - 2019
Completed Higher Secondary (Class 12) in Science at Masat Aptap Mitra High School between June 2017 and May 2019.
Masat Aptap Mitra High School (H.S)
Secondary School Certificate, General
2016 - 2017
Completed Secondary (Class 10) examinations at Masat Aptap Mitra High School during 2016–2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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