Open to opportunities

Sreya Mol

@sreyamol

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Customer service professional with experience in web/graphic design and administration.

India

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What I'm looking for

I am seeking a role that values strong customer service and administrative skills, offers growth opportunities, and allows me to apply design and accounting software experience.

I am a customer service professional with hands-on experience as an Associate Customer Service Executive and a background in graphic and web design. I combine administrative accuracy with frontline support, having performed data entry, client greeting, phone response, and online admissions with 100% accuracy.

My technical foundation includes MS Office, Tally, Peachtree, QuickBooks, MTA, and basic computer hardware skills, complemented by practical experience at IEnergizer IT Services Pvt Ltd and BYJU'S AMLP Process.

I am focused on professional growth in roles that leverage my customer service, office administration, and design skills, and I bring attention to detail, reliability, and a commitment to accurate recordkeeping.

Experience

Work history, roles, and key accomplishments

Associate Customer Service Executive

BYJU'S

May 2022 - Nov 2022 (6 months)

Provided customer service for the AMLP process, handling inquiries and admissions tasks to maintain high accuracy and client satisfaction during tenure.

Customer Service Data Entry Phone Support Admissions MS Office Tally Quickbooks Communication

Administrative Assistant

ICS India It Education Group

Jan 2021 - Apr 2022 (1 year 3 months)

Administered daily front office operations including data entry, greeting clients, phone handling, and performing online admissions with 100% accuracy.

Data Entry Phone Support Admissions MS Office Customer Service Record keeping

Graphic and Web Designer

IEnergizer It Services Pvt Ltd

Performed graphic and web design tasks, creating visual assets and assisting with website elements to support company projects and client deliverables.