Biell John Sendiong

I’m a General Virtual Assistant with 7+ years of experience providing administrative, operations, and client support to US and international businesses. I’m detail-oriented and reliable, and I’m trusted to manage multiple priorities independently while maintaining high accuracy and professionalism in fast-paced remote environments.

In my work, I handle end-to-end support like calendar and schedule management, travel coordination, meeting scheduling, and appointment setting across multiple clients. I also manage executive email inboxes by sorting, prioritizing, drafting replies, and flagging urgent messages to improve responsiveness and keep inboxes organized.

I’m strong in data operations and customer-facing communication. I maintain CRM records (Go High Level), perform data entry and database updates, and conduct web research, competitor analysis, and market research to deliver actionable insights through reports and documentation.

Beyond administration, I support day-to-day business execution and customer experience. I prepare documents and presentations using Google Workspace and Microsoft Office, provide responsive support via email and chat, assist with Shopify order processing and inventory monitoring, and help coordinate logistics and freight dispatch by liaising with carriers and tracking shipments.