Bianca RodriguezBR
Open to opportunities

Bianca Rodriguez

@biancarodriguez

Dedicated professional with strong customer service skills and diverse experience.

Zimbabwe

What I'm looking for

I am looking for a role that values customer service and teamwork, offering opportunities for growth.

I am a dedicated and dependable professional with a strong background in customer service and a diverse range of experiences across retail, industrial cleaning, and public health. My journey began as a Customer Service Representative at Iquor, where I honed my skills in delivering prompt and effective support, resolving customer issues with professionalism and empathy, and maintaining high satisfaction ratings.

Following my time at Iquor, I worked as a Pricing Specialist at Kmart, where I was responsible for monitoring and updating product pricing, ensuring accuracy and visibility throughout the store. My experience as an Industrial Cleaner at Allan Distributions further developed my attention to detail and adherence to safety protocols. Most recently, I served as a Contact Tracer at Insight Global, where I conducted public health outreach and maintained strict confidentiality while providing essential support to individuals. Currently, I am a Customer Associate at Wawa, where I continue to provide exceptional service in a fast-paced environment.

Experience

Work history, roles, and key accomplishments

WA
Current

Customer Associate

Wawa

Feb 2021 - Jan 2025 (3 years 11 months)

Provided exceptional customer service in a fast-paced retail environment, assisting with food prep, stocking, and maintaining cleanliness standards while handling cash and digital transactions accurately.

IG

Contact Tracer

Insight Global

May 2019 - Feb 2021 (1 year 9 months)

Conducted public health outreach to individuals potentially exposed to infectious diseases, maintaining accurate records while upholding strict confidentiality standards.

AD

Industrial Cleaner

Allan Distributions

Jan 2018 - Jan 2019 (11 months)

Maintained clean, safe, and organized industrial environments by following strict safety protocols and handling industrial cleaning equipment.

KM

Pricing Specialist

Kmart

Jun 2016 - Mar 2018 (1 year 9 months)

Monitored and updated product pricing in accordance with promotional and regular changes, ensuring accuracy and visibility of pricing throughout the store while collaborating with the sales team.

Education

Degrees, certifications, and relevant coursework

Bianca hasn't added their education

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Tech stack

Software and tools used professionally

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Bianca Rodriguez - Customer Associate - Wawa | Himalayas