Bianca Ferreria

I've supported customers, front-desk operations, appointments, records, and cash handling for over 15 years. I enjoy being the reliable person who welcomes visitors, answers calls, listens to concerns, and keeps information moving to the right place.

At Tropical Wear, I assist customers, respond to telephone and in-person enquiries, complete daily cash reconciliations and basic financial reporting, and prepare bi-weekly staff schedules. I also support point-of-sale activities and follow up on customer feedback and purchase-related concerns.

As the sole practitioner at Beauty By Bianca, I manage appointments, payments, client records, billing, bookkeeping, and a busy daily schedule while creating a welcoming client experience. Previously at Claudia's Crystals, I managed customer communication, orders, sales records, expenses, reports, inventory information, promotions, and social media engagement.

My earlier work includes reception and clerical support at United Way T&T and Guardian Life Group, along with assistant management at Anastasia's Fashions Limited. I'm comfortable with Microsoft Office and Google Workspace and bring accuracy, patience, professionalism, and genuine customer care to administrative work.