Morrisia Mc Sween

I’m an assistant with hands-on experience supporting payroll, preparing pay slips, and managing day-to-day reservations. Since 2021, I’ve been taking daily and Carnival online reservations on WhatsApp, while also re-typing documents with care and speed.

From 2017 to 2021, I worked as a secretary at Alicia’s Palace, strengthening my organization and communication. I answered calls, took messages, filed documents, set dates for meetings, and re-typed documents to keep operations running smoothly.

Earlier, I served as a front desk agent (including at Alicia’s Palace and Normandie Hotel), where I greeted guests, handled filing, processed cash/card transactions, received payments, and issued receipts. I also answered and forwarded calls, took messages, and made reservations using Room master, while staying focused on hospitality and accurate service.

I’ve also supported customers as a sales clerk and handled cashier duties, including greeting customers, processing payments, and informing customers about promotions. I’m driven to join a working environment with dedicated staff where I can execute my abilities in the workplace, backed by certificates in Cashing and Receptionist Front Office, customer service, front desk management, and telephone etiquette.