Bhuvaneshwari A G

Detail-oriented US operations professional with 2.5 years of experience, including 11 months in US payroll backoffice administration at Paychex and 1.7 years in US insurance operations. Seeking a full-time US payroll role where I can apply my payroll account maintenance, compliance, and accuracy-focused delivery skills.

Worked in the SurePayroll back-office administration process, handling 11 sub-processes and processing account maintenance requests, including bank detail updates, missing EIN updates, SUI rate updates, ensuring accurate tax filings and uninterrupted payroll processing for clients.

Handled Notice of Change (NOC) and Direct Deposit Rejection (DDR) cases by validating bank information and correcting client records, preventing repeat payment failures and delays in employee payouts.

Added and inactivated state tax registrations on client accounts, keeping state withholding and unemployment tax setups compliant with each client’s operating locations.

Processed 70+ requests per day while maintaining AHT targets with 99% accuracy.

Resolved payroll queries and process issues promptly to ensure timely, error-free delivery for US clients