Betty Thompson
@bettythompson
I coordinate remote operations, seller success, and administrative workflows that improve service delivery.
GhanaWhat I'm looking for
At Qraftiq, I guide creative merchants through onboarding, storefront optimization, catalog management, and seller support while improving documentation and retention-focused workflows.
I'm currently a Business Support Manager at Blackburngould, where I line-manage a remote team, oversee training and qualification administration, coordinate stakeholders, and streamline operations using Google Workspace and Claude.
I've also supported executive operations at Nysama, led customer service delivery at Melcom Ghana Ltd, and managed documentation, scheduling, and customer support at DVLA. I bring a practical, organized approach to coordinating projects, people, and priorities across fast-paced environments.
Experience
Work history, roles, and key accomplishments
Seller Success & Operations Coordinator
Qraftiq
Direct seller success workflows by guiding merchants through onboarding and storefront optimization. Manage remote operational workflows, resolve support inquiries, and standardize documentation to improve vendor retention.
Education
Degrees, certifications, and relevant coursework
University of Cape Coast
Bachelor of Science, Communication Studies
Pursued a Bachelor of Science in Communication Studies, gaining skills in communication theory, media, and public relations.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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