At Top Tutors, I monitored and assigned orders using Trello, improving output quality and reducing turnaround time by 15%. I also streamlined onboarding and resolved client queries, helping increase client retention by 20%.
At Kenrus Limited, I managed calendars and appointments for senior executives, reducing scheduling conflicts by 90%. I also responded to customer inquiries and complaints and assisted with social media pages.
At Academia, I researched and wrote customized academic content for international clients, delivering more than 200 assignments. I also contributed to a 12% increase in clientele through quality assurance and SEO-driven content.
