Pauline OnyambuPO
Open to opportunities

Pauline Onyambu

@paulineonyambu

Versatile Virtual Assistant skilled in SEO-driven content and administration.

Kenya

What I'm looking for

I seek a role that values collaboration, creativity, and offers growth opportunities.

I am a versatile Virtual Assistant with a strong background in creating compelling, SEO-driven content and streamlining administrative tasks. My experience spans various roles where I have excelled in social media management, project management, content writing, calendar organization, and email handling. I am dedicated to enhancing productivity and ensuring smooth operations, delivering value through effective content creation and virtual support services.

In my recent role as a Senior Office Administrative Assistant at The Judiciary in Nairobi, I managed numerous administrative tasks, including scheduling meetings and organizing departmental events. My proactive approach led to successful planning and execution of annual staff retreats and quarterly meetings. Additionally, my experience as a Virtual Assistant at JPO LLC in Nebraska allowed me to improve order accuracy by 15% and achieve a 90% payment collection rate through effective invoicing and customer account management.

Throughout my career, I have consistently focused on building strong professional relationships and enhancing client satisfaction. My ability to oversee content creation and manage calendars has resulted in improved audience engagement and operational efficiency. I am passionate about leveraging my skills to support organizations in achieving their goals.

Experience

Work history, roles, and key accomplishments

JL

Virtual Assistant

JPO LLC

Apr 2021 - May 2022 (1 year 1 month)

Managed over 100 daily inbound calls, improving order accuracy by 15%. Coordinated field staff schedules and managed invoicing, achieving a 90% payment collection rate and maintaining accurate customer records.

WE

Virtual Administrative Assistant

WanderLuxe Escapes

Jan 2018 - Dec 2020 (2 years 11 months)

Handled client communications and prepared data reports, enhancing client satisfaction and decision-making. Managed LinkedIn content creation, boosting audience engagement and scheduling for senior consultants.

TJ

Senior Office Administrative Assistant

The Judiciary

Dec 2016 - Oct 2023 (6 years 10 months)

Performed various administrative tasks including scheduling meetings, answering customer inquiries, and organizing departmental meetings. Planned annual staff retreats and conducted online research, enhancing operational efficiency.

Education

Degrees, certifications, and relevant coursework

RMIT University logoRU

RMIT University

Bachelor of Business, Business

2018 - 2022

Grade: 3.0

Completed a Bachelor of Business, focusing on various aspects of business management and administration. Achieved a GPA of 3.0, demonstrating a solid understanding of business principles and practices.

Tech stack

Software and tools used professionally

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