Open to opportunities

Betsy Navarro

@betsynavarro

Message

I keep high-volume customer, dispatch, and administrative operations accurate, organized, and moving.

United States

Message

What I'm looking for

I'm seeking remote, hybrid, or administrative opportunities where I can support accurate data entry, records management, scheduling, customer communication, and efficient day-to-day operations.

I supported Austin 311 through AppleOne, handling high-volume customer inquiries while maintaining accurate case documentation and data entry across internal systems.

I've coordinated freight scheduling, route planning, shipment documentation, and communication between drivers and clients. I manage busy phone and email workflows, tracking information and resolving operational issues to support timely deliveries.

In marketing and administrative support work, I've organized client records, maintained digital documentation, managed scheduling, and supported data tracking through spreadsheets and digital tools.

I'm currently pursuing dental assistant licensing and bring strong customer service, records management, multitasking, and professional communication skills to remote, hybrid, and administrative opportunities.

Experience

Work history, roles, and key accomplishments

Current

Customer Service & Hospitality

Current

Unknown

Nov 2018 - Present (7 years 9 months)

Delivered high-quality customer service in fast-paced environments while maintaining professionalism. Processed transactions accurately and managed customer interactions efficiently.

Customer Service Transaction Processing Multitasking Problem Solving

Marketing & Administrative Support

Unknown

Jan 2024 - Dec 2026 (2 years 11 months)

Managed records, organized client information, and maintained accurate digital documentation. Assisted with marketing-related administrative tasks, scheduling, and communication support.

Administrative Support Data Entry Records Management Spreadsheets Organization

Freight Dispatcher

Unknown

Jan 2021 - Dec 2024 (3 years 11 months)

Coordinated freight scheduling, route planning, and communication between drivers and clients. Maintained accurate records, shipment documentation, and dispatch logs with strong attention to detail.

Dispatch Coordination Scheduling Data Entry Problem Solving Multitasking

Customer Service Associate

AppleOne

Jan 2024 - Mar 2024 (2 months)

Provided professional customer support for Austin 311 inquiries in a high-volume call environment. Maintained accurate records, case documentation, and data entry across internal systems.

Customer Service Data Entry Records Management Multitasking