Esther Luzinda

Managed call inquiries, ensured a welcoming reception environment, and coordinated schedules for administrators. Focused on providing excellent customer service and maintaining a professional atmosphere.

Managed customer records, handled incoming and outgoing calls, and followed up on customer feedback. Successfully identified new products through customer insights, enhancing sales.

Handled bookkeeping, document safety, tax computations, and administrative tasks. Improved financial report accuracy through meticulous record maintenance.

Expanded the bank's customer base through proactive outreach and relationship management. Ensured customer satisfaction and provided feedback to management.

Managed payroll, computed tax returns, and oversaw budget allocations. Ensured efficient resource distribution across departments.

Completed a Bachelor's degree in Accounting and Finance, gaining a comprehensive understanding of financial principles, accounting practices, and financial management.

Completed UACE, focusing on advanced studies that prepared for university-level education.

Completed UCE, which provided foundational knowledge and skills in various subjects.

Completed PLE, marking the end of primary education with a focus on basic literacy and numeracy skills.