Looking for a job

Nuwewenka Olivia

@nuwewenkaolivia

I support accurate microfinance operations, financial documentation, customer service, and sales across field and retail environments.

Uganda

Message

What I'm looking for

Am looking for a job where I can grow professionally,develop my skills,career development ,supportive work environment, while contributing meaningfully to the organization

I've supported financial operations at Kampala Central General Merchandise SACCO, verifying partner records, correcting savings documentation, and maintaining receipt books and member passbooks.

I assisted with loan processing, financial documentation reviews, and data entry in financial management systems while contributing to field-based financial activities.

At Ifoulky Limited, I engaged customers, explained products and pricing, followed up sales leads, maintained customer records, and delivered live chat support.

My Bachelor of Microfinance from Kyambogo University, earned with Second Class Honours (Upper Division) and a 3.91 CGPA, complements my experience in cash handling, compliance, record-keeping, and client service.

Experience

Work history, roles, and key accomplishments

Telesales Operator / Customer Care Representative

Ifoulky Limited

Dec 2023 - Sep 2026 (2 years 9 months)

Contacted and engaged customers to promote products, explained features and pricing, generated and followed up sales leads, and addressed inquiries to meet sales targets. Provided live chat assistance and ensured excellent customer service.

Telesales Customer Service Sales Lead Generation Live Chat Record keeping

Intern – Financial Operations

Kampala Central General Merchandise SACCO

Jun 2024 - Jul 2025 (1 year 1 month)

Supported field-based financial activities, verified and corrected financial records, maintained receipt books and member passbooks, assisted with loan processing, and entered data in financial management systems.

Financial Record Keeping Data Entry Loan Processing Financial Documentation Compliance

Cashier

Triangle Restaurant

Sep 2021 - Nov 2022 (1 year 2 months)

Handled customer payments accurately, operated cash register and POS system, issued receipts, balanced cash at end of shifts, and assisted customers with orders and inquiries.

Cash Handling POS systems Customer Service Transaction Records

Education

Degrees, certifications, and relevant coursework

Kyambogo University

Bachelor of Microfinance, Microfinance & Financial Operations

2022 - 2025

Grade: Second Class Honours (Upper Division), CGPA 3.91

Bachelor of Microfinance with Second Class Honours (Upper Division) and a final CGPA of 3.91. Coursework included financial management, banking, accounting, budgeting, internal controls, savings and loan management, risk assessment, and financial inclusion.