At Salix Data, I managed 20 clients and 32 automation and custom-application processes from onboarding through project closure. I delivered applications for RFQ quoting, lead tracking, and performance management, and presented 11 finished-solution demos to clients.
I led remote teams of 25+ across three countries and managed project budgets of USD 8,000–40,000. By improving quality checks and workflows, I raised data accuracy from 92% to 98%, cut onboarding time by 30%, and saved 100+ staff hours per month.
At Digital Divide Data, I improved SLA compliance from 94% to 98% and built KPI dashboards that reduced reporting preparation from five days to one hour. I’ve also managed healthcare technology implementation, including an EMR rollout across six facilities that reached full adoption three months ahead of schedule.

