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Bernardo Alba ContrerasBC
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Bernardo Alba Contreras

@bernardoalbacontrera

I lead immersive exhibitions and optimize operations through project management, service design, and human-centered systems thinking.

Mexico
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What I'm looking for

I'm looking to lead human-centered operations and complex projects where I can optimize processes, apply AI and service-design tools, and collaborate with multicultural teams to create scalable, meaningful experiences.

I lead the design and installation of an immersive exhibition for the Feria Nacional de San Marcos at Playmohistoria, coordinating design, production, printing, assembly, AV integration, logistics, and accessibility for a scalable traveling model.

At Playmohistoria, I co-designed a life-sized museum experience that hosted more than 150 school visits and increased attendance by 30%, earning national recognition as “Most Innovative Museum.” I use service design, journey mapping, operational blueprints, and on-site observation to improve flow, signage, and engagement.

I also build practical learning experiences, having designed robotics and programming curricula for 200 students and guided more than 20 functional prototypes. My work combines industrial engineering, process optimization, AI tools, and intercultural leadership shaped by experiences in Mexico, Germany, and France.

Experience

Work history, roles, and key accomplishments

Playmohistoria logoPL
Current

Project Leader – Temporary Exhibition Feria Nacional de San Marcos

Aug 2025 - Present (1 year 2 months)

• I lead the design and installation of an immersive exhibition for the San Marcos National Fair, the largest cultural and commercial event in Latin America, attracting over 8 million visitors annually with international reach.

• I coordinated design, production, printing and assembly to deliver a cohesive, scalable installation (modular structures, lighting, sound, signage and interactive “passp

Playmohistoria logoPL

Co-designer & Project Collaborator

Apr 2019 - Aug 2025 (6 years 4 months)

• Co-designed a life-sized immersive museum inspired by Playmobil sets, creating scenic backgrounds, lighting, and sound to turn historical learning into a playful, family-centered experience.

• Developed interactive dynamics like the “explorer passport,” guiding children through themed showcases with observation-based challenges that promote active learning.

• Applied service design principles:

Centro Escolar El Encino logoCE

Robotics teacher

Aug 2024 - Jul 2025 (11 months)

• I designed two curricula from scratch, focused on strengthening creative thinking and practical problem-solving. These programs were implemented across 8 groups of 25 participants each, impacting a total of 200 individuals.

• **Robotics:** I created an educational program based on children's interests, integrating mechanical principles such as gears, transmissions, and simple machines. I guided

Mercedes-Benz AG logoMA

Intership

Feb 2024 - Jun 2024 (4 months)

I generated and identified errors, delays, and missing components in our clients’ reports to optimize the team’s workload and streamline future orders. I created an easy-to-update database to correct outdated client information and ensure the team has the necessary data to carry out their tasks efficiently.

Universidad Panamericana campus Aguascalientes logoUA

Student council representative

Apr 2022 - Aug 2023 (1 year 4 months)

I organized conferences and university fairs aimed at schools, with the goal of helping students explore career opportunities from different perspectives. We invited professionals from various fields to expand their networks and provide them with practical tools before graduation.

SABRO POLLO logoSP

Maintenance mechanic

Feb 2020 - Jun 2020 (4 months)

I performed preventive maintenance on electric motors, supply chains, defeathering machines, water filters, cutting saws, sensors (ultrasonic, temperature, and pressure), high-pressure water pipes, pigmentation and lighting filters, among others. The goal was to maintain production at 100% capacity, avoiding interruptions or reductions in working time and ensuring a proper flow of products to the

Universidad Panamericana campus Aguascalientes logoUA

Intership

Aug 2019 - Dec 2019 (4 months)

Led strategic presentations for audiences of up to 100 participants, including prospective high school students and their families. Through targeted outreach initiatives—such as university fairs, campus events, scheduled calls, and guided visits—I provided tailored advisory services addressing institutional protocols, academic offerings, and enrollment recommendations. Additionally, I managed the

MEMO (Mission Étudiante du Morbihan) logoMM

Volunteer Coordinator

Jul 2018 - Jun 2019 (11 months)

Coordinator of extracurricular activities at a university residence, including travel programs, sports, cultural gatherings, and more. Also served as manager of the campus food bank. Volunteered as a teacher and tutor in middle and high schools, providing instruction in both English and Spanish. Delivered talks to groups of over 50 students during cultural and educational events.

Education

Degrees, certifications, and relevant coursework

UP

Universidad Panamericana

Software Testing and Quality Specialist, Software engineering

2025 - 2026

Training of specialists in quality assurance and optimization of software projects, emphasizing agile methodologies, automated testing, and software architecture.
Engagement in collaborative projects and real-world case studies to strengthen skills in testing, quality control, and multidisciplinary team leadership.

UP

Universidad Panamericana

Industrial Engineering, Industrial management / Engineering management

2021 - 2025

Education focused on optimizing processes and resources in global environments, emphasizing Big Data, Industry 4.0, and international certifications.
Engagement in competitive projects (MIT, Flexsim, Formula SAE, Robotics) to strengthen skills in modeling, quality management, and multidisciplinary leadership.

PA

Prepa Anáhuac

Baccalaureate (High School Diploma), Physics and Mathematics High School

2014 - 2018

Development of creative leaders focused on values, innovation, and academic excellence. Leadership and community service projects foster a global outlook and social responsibility.

BM

Berufsbildende Schulen Meppen

Baccalaureate (High School Diploma), Physics and Mathematics High School

2016 - 2017

Dual model combining theory and hands-on training with local companies. Erasmus+ scholarships enable one-year academic exchanges in Mexico focused on industrial automation.

Tech stack

Software and tools used professionally

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