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Bernadette Velasco

@bernadettevelasco

Customer service and admin support professional with ECOMOBI who researched marketplace products and handled online customer inquiries.

Philippines

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What I'm looking for

I'm seeking a Customer Service & Admin Assistant position with 24x7 Direct.

At ECOMOBI, I researched products on Shopee, Lazada, and TikTok Shop, checking product information, pricing, and links. I managed product details and affiliate links across online platforms and responded to customer questions.

At NORKIS, I handled customer inquiries, assisted with order processing, and maintained customer and transaction records. I also completed routine administrative and clerical tasks.

Experience

Work history, roles, and key accomplishments

Affiliate Marketer / Content Affiliate

Ecomobi

Jan 2023 - Dec 2025 (2 years 11 months)

Researched products on Shopee, Lazada, and TikTok Shop, managed affiliate links, and responded to online customer inquiries. Created and posted product-related content on social media platforms.

Product Research Affiliate Marketing Content Creation Social Media Customer Service Order Processing Google Sheets Google Drive Gmail Excel Record keeping File Organization Attention To Detail Time Management

Receptionist / Customer Service Support

Norkis

Jan 2013 - Dec 2015 (2 years 11 months)

Handled customer inquiries, assisted with order processing, and maintained accurate customer and transaction records. Performed routine administrative and clerical tasks.

Customer Service Order Processing Administrative Support Data Entry Record keeping File Organization Attention To Detail Time Management