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Berkay Vural

@berkayvural

Customer service professional with hospitality experience at Titanic Chaussee Hotel and native-level German and Turkish.

Turkey

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What I'm looking for

I’m seeking a remote customer service role in an international environment where my strong language skills and service-oriented mindset can add value.

At Titanic Chaussee Hotel in Berlin, I supported the reception desk and assisted guests with their enquiries.

I also worked as a waiter, supported breakfast service, and helped with care-related tasks across different departments.

At REWE, I restocked and organised shelves and maintained cleanliness and order in the sales area.

I speak German and Turkish at native level and have B2 English. I’m seeking a remote customer service role in an international environment where I can put my language skills and service-oriented approach to use.

Experience

Work history, roles, and key accomplishments

Hotel Staff – Various Departments

Titanic Chaussee Hotel

Oct 2022 - Dec 2022 (2 months)

Supported the reception desk and assisted guests with their enquiries. Worked as a waiter and supported breakfast service, including table service and cleaning.

Guest Service Reception support Table Service Cleaning Adaptability Teamwork