Benno Joachim WaldherrBW
Open to opportunities

Benno Joachim Waldherr

@bennojoachimwaldherr

Technical support specialist with expertise in customer experience and training.

Germany

What I'm looking for

I seek a role that values collaboration and offers opportunities for professional growth.

I'm a dedicated technical support specialist with extensive experience in providing exceptional customer service and technical expertise. My journey has taken me through various roles, including managing complex customer inquiries and training teams to enhance their skills. I pride myself on my ability to troubleshoot intricate issues and ensure that customers receive the best possible support.

Throughout my career, I have worked in diverse environments, from healthcare technology to freelance writing. My role as a Managing Director honed my skills in event planning and social media management, while my freelance work as an SEO and copywriter allowed me to explore my passion for writing and content creation. I am committed to continuous learning and improvement, always seeking ways to enhance the customer experience and contribute positively to my team.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

BP

Berufliche Schule Pinneberg

Social Pedagogical Assistant, Social Pedagogy

2013 - 2014

Training as a Social Pedagogical Assistant, which included a one-year internship in the early childhood education department of the FRÖBEL kindergarten in Hamburger Meile.

BP

Berufliches Gymnasium Preetz

High School Diploma, National Economics

2010 - 2012

Studied national economics, focusing on the principles of economics and their applications in various sectors.

TP

Theodor-Heuss-Realschule Preetz

Secondary Education Certificate, General Education

2004 - 2010

Completed Secondary Education Certificate, which provided foundational education and skills necessary for further academic and vocational pursuits.

Tech stack

Software and tools used professionally

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Benno Joachim Waldherr - Freelance SEO and Copywriter - Various Clients | Himalayas