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Ben Medrano

@benmedrano

Network Operations Engineer at Etopian Systems Corporation who standardized switch deployments and monitored 85 sites with Zabbix.

Philippines

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What I'm looking for

I'm available immediately for a role with Hawaiian business hours.

At Etopian Systems Corporation, I handled L2 escalations for GOLI’s 80+ hotel branch networks and administered Ubiquiti UniFi across 20+ sites. I provisioned H3C switches, configured Sangfor gateways, and rebuilt a failed pfSense firewall.

I built the team’s switch deployment standard and audited sites for configuration drift. I also set up Zabbix monitoring across 85 sites and documented changes, troubleshooting procedures, and fixes. Before that, I supported multiple client organisations remotely at Fiverconnect Corporation.

Experience

Work history, roles, and key accomplishments

Network Operations Engineer

Etopian Systems Corporation

Jul 2026 - Sep 2026 (2 months)

Handled L2 escalations for 80+ hotel branch networks, owning incidents through to root cause and permanent fix. Administered Ubiquiti UniFi across 20+ sites and provisioned H3C switches from factory default to production.

Ubiquiti Unifi H3C Sangfor PFsense Zabbix Proxmox VLAN STP LACP VPN SASE TCP IP DNS DHCP Python REST APIs

IT Support Engineer

Fiverconnect Corporation

Dec 2022 - Jun 2026 (3 years 6 months)

Provided remote IT support for multiple client organizations, owning tickets end to end and resolving connectivity and performance issues. Installed and configured switches and access points at client sites.

Windows 10 11 Microsoft 365 TCP IP DNS DHCP Switche Access Points Troubleshooting