Open to opportunities

Benjamin S P Davis

@benjaminspdavis

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Creative marketing professional focused on enhancing business strategies.

United Kingdom

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What I'm looking for

I am looking for a role that fosters creativity and strategic thinking, with opportunities for growth and collaboration.

I am a dedicated marketing professional with a strong background in digital marketing and e-commerce. My experience spans various roles, including Freelance Marketing Officer and Retail Co-Director, where I have successfully developed and implemented multi-channel marketing strategies that drive brand awareness and improve conversion rates. I pride myself on my ability to blend creativity with analytical thinking, ensuring that every campaign is not only innovative but also data-driven.

Throughout my career, I have achieved significant results, such as increasing KPIs by up to 29% and overseeing a 40% increase in customer satisfaction ratings. My hands-on experience in managing e-commerce platforms, crafting compelling content, and conducting thorough competitor analyses has equipped me with the skills necessary to navigate the ever-evolving digital landscape. I am passionate about using empathy and a holistic approach to enhance business strategies and foster meaningful connections with customers.

Experience

Work history, roles, and key accomplishments

Freelance Marketing Officer

PLOT Roasting

Aug 2023 - Jul 2024 (11 months)

Provided multi-channel marketing consultancy, focusing on e-commerce management, copywriting, and improving user experience. Developed content strategies, managed social media, and implemented automated email campaigns. Achieved significant conversion rate improvements through strategic marketing initiatives.

Copywriting Email Marketing Social Media Management Competitor Analysis Performance Analysis Campaign Management Content Creation

Freelance Marketing Officer

PLOT Roasting

Aug 2023 - Jul 2024 (11 months)

Provided multi-channel marketing consultancy, focusing on e-commerce management, content creation, and performance analysis. Improved conversion rates through UX enhancements and introduced a subscription model. Managed social media and email marketing campaigns, achieving above-industry standard results.

Copywriting UX Design Email Marketing Social Media Management Performance Analysis Campaign Management Competitor Analysis Content Creation

Retail Co-Director & General Manager

Origin Coffee

Aug 2022 - Feb 2023 (6 months)

Led retail marketing strategy and brand reinvigoration for Origin Coffee. Managed a team, oversaw a £1.3M+ revenue operation, and established partnerships with local businesses. Achieved significant KPI improvements and enhanced customer service training.

Budget Management Brand Development Competitor Analysis Event Management Customer Training Financial Reporting Strategic Planning Partnership Development Team Leadership

Retail Co-Director & General Manager

Origin Coffee

Aug 2022 - Feb 2023 (6 months)

Led retail marketing strategy and brand reinvigoration for Origin Coffee. Managed a team and oversaw significant revenue, achieving a 40% increase in customer ratings. Developed partnerships and ensured effective budget management while exceeding performance targets.

Budget Management Brand Development Competitor Analysis Event Management Financial Reporting Partnership Development KPI Analysis Strategic Planning

General Manager

Redemption Roasters

Aug 2020 - Aug 2021 (1 year)

Managed operations and marketing for Redemption Roasters, focusing on brand strategy and customer engagement. Developed marketing campaigns and improved customer service processes, leading to enhanced customer satisfaction and business growth.

Operations Management Marketing Strategy Customer Engagement Campaign Development Brand Strategy Team Leadership Customer Service Event Management

General Manager

Redemption Roasters

Aug 2020 - Aug 2021 (1 year)

Managed operations and marketing for Redemption Roasters, focusing on customer engagement and brand representation. Developed strategies to enhance customer service and operational efficiency, leading to increased customer satisfaction and brand recognition.

Operations Management Customer Engagement Brand Strategy Marketing Management Team Leadership Event Management Customer Service Strategic Planning Problem Solving

Digital Assistant/ Marble Mason

Melluish & Davis

Jul 2019 - Aug 2020 (1 year 1 month)

Worked in a prestigious antique restoration company, focusing on digital and hands-on restoration tasks. Designed a new WordPress theme, managed email audience engagement, and implemented SEO strategies, resulting in a significant traffic increase post-website re-launch.

WordPress SEO Content Creation Google Analytics Photography Email Marketing Copywriting Digital Marketing

Digital Assistant/ Marble Mason

Melluish & Davis

Jul 2019 - Aug 2020 (1 year 1 month)

Worked in a prestigious antique restoration company, focusing on digital and hands-on restoration tasks. Designed a new WordPress theme, managed content creation, and improved SEO, leading to a significant increase in website traffic.

WordPress Content Creation SEO Google Analytics Photography Copywriting Email Marketing Digital Marketing

Education

Degrees, certifications, and relevant coursework

University of East Anglia

Bachelor of Arts, Film Studies

2016 - 2019

Grade: First Class Honours

Studied Film Studies with a focus on various aspects of film theory, history, and production. Achieved First Class Honours, demonstrating a strong understanding of cinematic techniques and critical analysis.