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Benjamin Huang

@benjaminhuang1

Staff Software Engineer specializing in resilient, compliant cloud-native systems and AI/ML integrations.

United States
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What I'm looking for

I seek senior engineering roles building compliant, cloud-native systems in regulated domains where I can lead architecture, integrate AI/ML, optimize reliability, and mentor engineers.

I am a Staff Software Engineer who architects resilient, compliant systems for regulated industries, combining cloud-native backends, AI/ML integration, and event-driven design to deliver scalable, secure services. I drive iterative, collaborative development and elevate technical standards through mentorship and clear API and deployment patterns.

My work includes designing HIPAA-compliant data pipelines, implementing LLM-backed patient triage with human fallback, and building high-throughput appointment and provider availability services on AWS with 99.99% availability and significant latency reductions.

Experience

Work history, roles, and key accomplishments

Amazon logoAM
Current

Staff Software Engineer

Amazon

Sep 2019 - Present (5 years 11 months)

Led design and implementation of an appointment scheduling and triage platform handling 50K+ daily bookings and achieving 99.99% availability; reduced clinician response time from 45 to 15 minutes and achieved 92% auto-resolution via Bedrock LLMs with human fallback. Implemented HIPAA-compliant data flows (KMS, envelope encryption), audit logging, EventBridge-driven orchestration, and API design p

WT

Senior Software Engineer

Walmart Global Tech

May 2014 - Sep 2019 (5 years 4 months)

Built inventory and recommendation services that reduced database calls by 40%, lowered vendor support tickets 25%, and maintained 99.95% availability through circuit breakers and gRPC model integration. Optimized ETL with Apache Spark (35% runtime reduction), migrated reporting to QuickSight, and improved checkout reliability with idempotency keys and SQS dead-letter queues.

Education

Degrees, certifications, and relevant coursework

The University of Dallas logoTD

The University of Dallas

Bachelor of Science, Computer Science

2010 - 2014

Earned a Bachelor of Science in Computer Science from The University of Dallas, focusing on software engineering, algorithms, and systems (2010–2014).

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Benjamin Huang - Staff Software Engineer - Amazon | Himalayas