I'm looking for a role where I can grow and contribute across customer success, inventory, and logistics. In my career, I’ve managed operations, handled purchase orders, and supported both vendors and customers. I enjoy wearing many hats, solving problems, and helping things run smoothly in a fast-paced, team-focused setting.
Benjamin Freeman
@benjaminfreeman
Detail-driven pro skilled in ops, inventory, and customer success. Adaptable and team-focused.
What I'm looking for
I’m a versatile, operations-driven professional with a strong foundation in customer success, inventory management, logistics, and marketing. I’ve built my career by jumping in wherever I’m needed, solving problems, and helping teams run more efficiently. I spent nearly five years managing a specialty retail store, where I handled everything from purchase orders and multi-location inventory flow to staff training, vendor relations, and community engagement. That role taught me how to juggle competing priorities, adapt quickly, and stay focused on both the customer experience and the operational side of the business.
Currently, I work in higher education stewardship, where I manage large-scale processes that involve student outreach, data accuracy, and donor communications. Whether I’m coordinating hundreds of annual reports or organizing campus events, I bring the same level of care, attention to detail, and desire to make things better. I’m also pursuing my master’s in Supply Chain Management to further sharpen my skills and expand my impact.
I’m looking for a role where I can continue doing meaningful, high-impact work—ideally somewhere that values both structure and creativity. I care about the people I work with, and I take pride in doing the job right. Whether I’m working with a customer, a vendor, or a team, I bring consistency, resourcefulness, and a drive to keep growing.
Experience
Work history, roles, and key accomplishments
Major Gift Stewardship Associate
University of North Carolina Wilmington
Apr 2024 - Present (1 year 2 months)
Oversee donor thank-you note process for 500+ scholarships and manage endowment reports for 600+ funds. Lead student outreach, mailing logistics, and data accuracy. Co-lead scholarship events, handling invites, programs, and coordination. Support development officers to strengthen donor relations and enhance stewardship efforts.
Street Team Representative
Monster Energy
Nov 2023 - Apr 2024 (5 months)
Managed a 120-store sales route, ensuring strong client relationships and in-store compliance. Upsold hundreds of cases, secured premium cold vault space, and boosted product visibility. Installed and maintained all marketing materials, and worked closely with store managers to drive stocking, placement, and promotional opportunities.
Operations Manager
Omega Sports
Oct 2018 - Jun 2023 (4 years 8 months)
Managed store operations generating up to $4M annually. Led inventory and logistics across five locations, ensured on-time deliveries, and trained an 8-person team. Built vendor and community relationships, drove marketing efforts, and launched outreach events to boost foot traffic, sales, and customer loyalty.
Education
Degrees, certifications, and relevant coursework
University of North Carolina Wilmington
Bachelor of Science, Business Administration
2020 - 2022
Grade: 3.64
Concentrated in marketing and professional sales.
Cape Fear Community College
Associate of Arts, Arts
2018 - 2020
Grade: 3.2
University of North Carolina Wilmington
Master of Science, Supply Chain Management
2023 -
Grade: 3.5
Only two classes left, will graduate in spring of 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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