At CliftonLarsonAllen LLP (CLA), I direct the product lifecycle for the Client HQ Tax Exchange Portal, aligning its roadmap with corporate strategy, operational efficiency, and regulatory standards.
I use stakeholder interviews, journey mapping, and user research to turn client friction points into product hypotheses. I also shape epics and user stories and prioritize backlogs with RICE and WSJF.
At Dell Technologies, I owned the vision and roadmap for the Customer Identity & Access Management (CIAM) platform, which secured enterprise applications and APIs. I partnered with engineering, architecture, UX, and operations to guide product enhancements and delivery.
Earlier at Dell Technologies, I managed the Dell.com content management platform and delivered CIAM capabilities across web properties. I hold a Bachelor of Science in Computer Information Science and certifications as a Certified Scrum Product Owner and Certified ScrumMaster.
