At Meridian Funded, I assist traders with account questions, platform concerns, and firm rules and procedures. I support traders through Intercom, Discord, and email, and check official guidance when responding to payout, drawdown, and risk-limit queries.
Previously, I provided customer support at Nostro Market Limited, responding to inquiries through Discord, Intercom, and email and following up on open issues. I used CRM practices to organize conversations and received multiple Best Staff of the Month awards and one Best Staff of the Year award.
I also bring six years of market experience across FX, futures, and cryptocurrency. That experience helps me understand trading terminology, charting concepts, market workflows, and common trader questions.
