CUCiolii User
@cioliiuser
Empathetic cabin crew member with three years of customer service experience.
SpainWhat I'm looking for
I am a confident and empathetic cabin crew professional with three years of customer service experience. My journey in the aviation industry has allowed me to engage with individuals from diverse backgrounds, enhancing my communication, problem-solving, and teamwork abilities. I take pride in delivering outstanding service to passengers, ensuring their comfort and safety throughout their journey.
My previous roles as a waiter and barista have further honed my customer service skills, where I consistently demonstrated exceptional attentiveness and the ability to anticipate customer needs. I am dedicated to fostering a welcoming atmosphere and promoting a positive experience for all, which I believe is essential in the aviation sector. I am eager to continue my career with FlyDubai, where I can further develop my skills and contribute to exceptional customer service.
Experience
Work history, roles, and key accomplishments
Cabin Crew
Ryanair
Jun 2023 - Present (2 years)
Ensured passenger safety and comfort by adhering to safety protocols. Delivered in-flight service and maintained emergency equipment, demonstrating strong problem-solving skills.
Barista
Tucano Coffee
Oct 2021 - Jan 2023 (1 year 3 months)
Demonstrated expertise in coffee preparation and customer engagement. Managed and trained a team while ensuring high quality service and maintaining cleanliness standards.
Waiter
The Scotland Yard
Jul 2021 - Oct 2021 (3 months)
Provided exceptional customer service by managing tables, taking orders, and delivering food promptly. Anticipated customer needs and addressed concerns, ensuring high satisfaction ratings.
Education
Degrees, certifications, and relevant coursework
Jetav Flight Academy
Cabin Crew Attestation, Aviation
2023 - 2023
Completed Cabin Crew Attestation, gaining essential skills and knowledge required for a career in aviation and cabin crew responsibilities.
Liceul Teoretic Buzias
High School Diploma, General Studies
2017 - 2021
Completed high school education, acquiring foundational knowledge and skills necessary for further studies and professional development.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
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