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Beatriz Gotti

@beatrizgotti

Customer Success Manager at QUARTILE, optimizing multichannel campaigns and growing partnerships with e-commerce brands.

Brazil

Message

At QUARTILE, I’m a strategic partner to mid-market e-commerce brands, analyzing and optimizing multichannel campaigns and sharing performance recommendations. I prepare reporting and QBRs to help clients focus on their key performance indicators.

At STEALTH MANAGER — WHITE LABELAGENCY, I led a team of Account Managers and monitored retention and upsell performance. I also supported account growth and managed onboarding and offboarding processes.

Earlier, I managed marketing projects for Schneider Electric at CADASTRA and worked across media, social, inbound marketing, and production projects at TIF COMUNICAÇÃO. I began my career as an Intern at FORTE APACHE, supporting project schedules, client service, and team briefings.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Manager

Current

Quartile

Jan 2026 - Present (9 months)

Strategic partner for 12+ mid-market, worldwide e-commerce brands, driving revenue growth through data-driven optimization and thought leadership. Manages comprehensive client relationships and analyzes multi-channel campaigns.

Customer Relationship Management Data Analysis Campaign Optimization Reporting QBRs Cross Functional Collaboration

Account Manager Coordinator

Stealth Manager

Apr 2025 - Jan 2026 (9 months)

Led a team of 10 Account Managers, providing guidance and support to balance performance objectives with professional development. Monitored team performance against key KPIs and spearheaded onboarding/offboarding processes.

Team Leadership Performance Management Customer Retention Upselling Onboarding Offboarding KPI Tracking Workflow Optimization

Senior Account Manager

Stealth Manager

Jul 2024 - Apr 2025 (9 months)

Served as primary point of contact for clients, ensuring clear communication and aligning expectations. Took full ownership of client success, proactively driving campaigns to exceed goals while focusing on retention and satisfaction.

Customer Relationship Management Campaign Management Cross Functional Collaboration Project Management Communication Skills

Business & Strategy Account Analyst

Cadastra

Dec 2023 - Jun 2024 (6 months)

Provided strategic marketing consulting and managed Paid Media, Social Media, Content, and CRM projects for client Schneider Electric. Oversaw project workflows using Agile methodologies and developed communication planning schedules.

Paid Media Social Media CRM Agile Jira Asana Communication Planning KPI Tracking Reporting

Account Executive

TIF Comunicação

Jan 2020 - Dec 2023 (3 years 11 months)

Managed diverse projects across Online/Offline Media, Inbound Marketing, Social Media, Graphic Production, and TV/Radio Production. Ensured high customer satisfaction through proactive communication and problem-solving.

Project Management Inbound Marketing Social Media Reporting KPI Tracking Client Communication Trello Asana Publi

Intern

Forte Apache

Jan 2019 - Dec 2020 (1 year 11 months)

Monitored and managed project schedules, ensuring timely completion of tasks. Provided client service and support, prepared briefings, and assisted with project management using iClips.

Project Scheduling Client Services Briefings iClips