Beatrice Chilufya

Responsible for gathering and organizing data, correcting errors, and ensuring accurate data entry into databases. Created spreadsheets and managed document storage for efficient retrieval.

Organized events for the blockchain community and managed social media accounts. Engaged with online communities and participated in discussions to promote the brand.

Managed social media accounts and created a network of individuals for skills development. Achieved high performance rankings in community engagement.

Handled customer inquiries and complaints, providing solutions and ensuring customer satisfaction. Built relationships with clients and met call center metrics.

Provided excellent sales service, maintained store conditions, and managed point-of-sale processes. Assisted customers in finding products that met their needs.

Inspected franchises for quality control, communicated client needs, and improved manufacturing processes. Ensured compliance with health and safety regulations.

Managed daily cash transactions, took phone orders, and registered sales. Ensured accurate sales reporting and stock management.

Completed a part-time course in Office Administration, focusing on essential administrative skills and office management techniques.

Achieved a Matric Certificate (Grade 12), demonstrating proficiency in various subjects and readiness for further education or employment.