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Mischka McCarthy

@mischkamccarthy

Data entry and administrative support professional with remote CRM experience, including accurate high-volume records and data verification.

South Africa

Message

What I'm looking for

I’m looking for an opportunity in data entry, data capturing, data processing, or administrative support where I can apply my practical experience, keep developing professionally, and build a long-term career.

In my remote subcontracting work, I handled high-volume data entry, record updates, and verification for one client over an 18-month period. I also researched and enriched business and contact information, checking records across sources for accuracy and completeness.

At BetterHealthSuppliesInc., I processed orders, completed insurance eligibility checks, and entered information used to generate scripts with diagnostic and billing codes. I also tracked KPIs and daily activity while working with other teams.

Across remote sales, customer support, and administrative roles, I’ve maintained CRM records and digital files, prepared reports, and coordinated appointments. I’m now looking to turn my practical data entry experience and training in Data Entry, Office Administration, and Excel into a long-term career.

Experience

Work history, roles, and key accomplishments

Current

Medical Device Sales Representative

Current

BetterHealthSupplies Inc.

Jan 2026 - Present (9 months)

Handles insurance verification, order processing, and script generation with diagnostic and billing codes. Manages CRM efficiency, tracks KPIs, and collaborates with various teams daily.

HIPAA Insurance Verification Order Processing Billing CRM KPI Tracking Objection Handling Administrative duties

Academic Sales Consultant

Ucademy

Jun 2025 - Feb 2026 (8 months)

Assists students with course material and academic requirements, provides academic guidance, and conducts virtual consultations. Maintains accurate digital records via CRM and collaborates with various departments.

CRM Airtable Google Meet Sales Customer Service Administrative Tasks LMS

Sales Development Representative

Accel-Bio

Nov 2024 - Oct 2025 (11 months)

Proactively engaged and qualified inbound and outbound leads via phone, email, and SMS. Conducted detailed data entry, maintained accurate records in CRM, and consistently met or exceeded performance targets.

Data Entry CRM Lead Qualification Appointment Setting Administrative Tasks Communication Skills

Medical Sales Representative

Medica StemCells

Jan 2021 - Aug 2023 (2 years 7 months)

Managed inbound and outbound calls, converted inquiries into sales, and coordinated consultations. Maintained accurate patient data and ensured compliance with healthcare regulations.

Sales Customer Support Data Entry CRM Appointment Scheduling Compliance

Seasonal Contract Laboratory Assistant

Lutzville Vineyards

Feb 2022 - May 2022 (3 months)

Conducted testing and analysis of samples, maintained data accuracy, and provided detailed reports. Managed laboratory databases and ensured compliance with safety and quality standards.

Laboratory Testing Data Accuracy Database Management Documentation Safety Compliance

Call Centre Agent

Healthcare and Mobility Africa

Oct 2020 - Sep 2021 (11 months)

Handled high-volume inbound and outbound calls, met sales targets, and managed administrative tasks. Scheduled appointments and collaborated with cross-functional teams to resolve customer issues.

CRM Customer Service Communication Skills Multitasking Appointment Scheduling