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Beast_Forever User

@beast_foreveruser

Business operations & compliance executive improving branch performance through MIS, reporting, and audit-ready processes.

United Kingdom

Message

What I'm looking for

I’m looking for a business operations and compliance role where I can own branch performance, build audit-ready processes, and improve turnaround through MIS reporting, workflow optimization, and strong client/vendor communication.

I’m a results-driven business operations professional with 4+ years of cross-functional experience across branch operations, finance, sales coordination, administration, compliance, and client relations.

In my current role as Branch Manager, I own end-to-end branch performance—handling client service, sales coordination, financial documentation, and compliance—while acting as the single point of accountability for outcomes.

I strengthen client retention through structured follow-ups, faster query resolution, and tighter vendor coordination. I also reduce documentation errors by building audit-ready record-keeping, MIS reporting, and payment documentation processes from the ground up.

I bring hands-on expertise in financial reporting and trade documentation, supporting compliance via internal auditing and alignment with RBI standards. I’m especially energized by workflow optimization—streamlining task allocation, onboarding, and daily planning to improve turnaround on client requests.

Experience

Work history, roles, and key accomplishments

Current

Branch Manager

Current

Catalyst PMS

Mar 2025 - Present (1 year 4 months)

Owned end-to-end branch operations, including client service, sales coordination, financial documentation, and compliance as the single point of accountability for branch performance. Built audit-ready record-keeping and MIS reporting processes and improved client-request turnaround through streamlined workflow planning.

Branch Operations client support Sales Coordination Financial Documentation Compliance

Senior Customer Advisor

Lloyds Banking Group

Jan 2025 - Feb 2025 (1 month)

Provided professional and compliant financial assistance via web and phone channels. Supported customers with pension and account-related queries while maintaining service quality and adherence to banking regulations.

Customer Support Banking Compliance Pensions Customer Account Queries First Call Resolution

Business Operations Executive

Logarhythm Consultancy

Apr 2021 - Aug 2023 (2 years 4 months)

Managed B2B client accounts end to end from onboarding and requirement gathering through delivery follow-ups. Improved operational accuracy and turnaround by streamlining vendor coordination and procurement documentation and designing structured workflow, reporting, and record-keeping processes.

B2B Sales Client Onboarding Requirements Gathering Vendor coordination Workflow Optimization Reporting Record keeping

Deputy Manager, Trade Finance

ICICI Bank

Oct 2020 - Feb 2021 (4 months)

Processed letters of credit and export bills with strict accuracy and handled trade documentation. Coordinated with risk and audit teams to ensure compliance with RBI standards and improved turnaround through tighter verification and escalation routines.

Trade Finance Trade Documentation Document Verification Escalation Management

Accounting & Finance Intern

Eveready Industries Ltd.

Apr 2019 - Jun 2019 (2 months)

Supported the finance team with invoice validation and GST reconciliation. Assisted in preparing monthly reporting templates to enhance audit readiness.

Invoice Validation GST Reconciliation Financial Reporting Audit Support