Kudzai Gudlanga

I am a highly motivated, detail-oriented professional with extensive experience in customer service, regulatory reporting, financial operations and administrative support. I demonstrate strong communication skills, multitasking abilities and a commitment to maintaining high standards of service and compliance.

At CBZ Bank I prepared daily Nostro Cashflow reports for CBZ and global partners, reconciled general ledger (GL) accounts for the Treasury Department, resolved mismatches and duplications, handled internal and external rate requests and supported RTGS and securities processing. I have also managed e-voucher distribution, account onboarding compliance checks and front-desk operations, delivering reliable transactional and client-facing support.

Having recently relocated to the United Kingdom, I am seeking full-time roles in customer service, finance or administration where I can apply my reporting and compliance expertise, continue growing professionally and contribute effectively to a collaborative team.