V Upender
@vupender
Experienced Business Operations professional with a focus on financial services.
What I'm looking for
I am an experienced Business Operations and Financial Services professional with over 5 years of expertise in loan processing, partner coordination, and stakeholder management. My strong background in high-volume data validation and operational process improvement has equipped me with the skills necessary to excel in dynamic environments. I have a proven track record of reconciling accounts, analyzing discrepancies, and ensuring reporting accuracy, which I believe are crucial for any successful business operation.
Throughout my career, I have honed my abilities in banking operations and vendor communication, utilizing SQL-based data handling to drive efficiency and accuracy. My roles at Kotak Mahindra Bank and IndusInd Bank allowed me to manage high-volume loan portfolios and serve as a key liaison for financial queries, further enhancing my skills in cross-functional team collaboration. I am passionate about contributing to a BizOps team that values process improvement and operational excellence.
Experience
Work history, roles, and key accomplishments
ICQA Associate
Amazon Fulfillment Center
May 2024 - Present (1 year 2 months)
Validated inventory data and performed operational discrepancy resolution. Collaborated with internal teams to improve system integrity and daily reporting accuracy. Contributed to the refinement of automation procedures for operational consistency.
Business Relationship Manager – Working Capital
Kotak Mahindra Bank
Apr 2021 - Dec 2022 (1 year 8 months)
Monitored and maintained high-volume loan portfolios, ensuring compliance and documentation accuracy. Managed banking relationships and served as a key liaison for financial and operational queries. Reconciled loan transactions and addressed discrepancies in payment settlements.
Relationship Manager – Business Banking Group
IndusInd Bank
Jun 2019 - Apr 2021 (1 year 10 months)
Handled servicing of commercial loans and resolved reconciliation discrepancies. Liaised between internal operations and external administrators for loan documentation and funding updates. Utilized analytical tools to evaluate servicing activities and resolve partner issues proactively.
Education
Degrees, certifications, and relevant coursework
Coventry University
Master of Science, Data Science
2023 - 2024
Grade: Merit
TIMES PRO
Diploma, Banking
2014 - 2015
Grade: Merit
Aurora Engineering College
Bachelor of Science, Engineering
2007 - 2011
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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